Shipping policy

Shipping Policy for Novacards

Effective Date: 12/1/2024

At Novacards, we are committed to delivering your orders promptly and securely. Please review our shipping policy for details about order processing, shipping options, and delivery times.

Order Processing

  • Orders are typically processed within 1-3 business days after payment is received.
  • Processing times may vary during peak periods (e.g., holidays, sales events).
  • You will receive an email confirmation with tracking information once your order has shipped.

Shipping Options and Rates

  • We offer a range of shipping options to meet your needs. Shipping costs are calculated at checkout based on your location and selected delivery method.

  • For domestic orders (within The United States):

    • Standard Shipping: 3-5 Business days
    • Expedited Shipping: 1-3 Business days

Rip and Ship Live Stream Orders

For items purchased during a "Rip and Ship" live stream:

  • Products will be shipped within 1-2 business days after the stream concludes.
  • Combined shipping may be available for multiple live stream purchases; please contact us for details.

Delivery Times

  • Delivery times depend on the shipping method selected and the carrier's service.
  • Please note that delays may occur due to holidays, weather conditions, or other unforeseen circumstances.

Tracking Your Order

  • Once your order has shipped, you will receive a tracking number via email.
  • Use this tracking number to monitor your package's status through the carrier’s website.

Lost or Delayed Packages

  • If your package is delayed, please allow up to 7 additional business days beyond the estimated delivery date before contacting us.
  • For lost packages, please reach out to us at novva.shop2025@gmail.com with your order number and tracking information.

Shipping Restrictions

  • We currently do not ship to PO Boxes or APO/FPO addresses.
  • Certain items may have shipping restrictions based on local regulations.

Contact Us

If you have any questions about your shipment, please contact us at: